Hisense TV says File Format Not Supported

26 Jul 2023

I bought a Hisense TV recently. I used it to watch a couple of downloaded movies. After a couple of weeks, the same files stopped working. TV showed an error message. I tried to find help online. It was not that helpful. I found out that clearing the cache fixed the issue.

How to clear cache?

1. Open the settings menu.
2. Select Settings option.
3. Select System option.
4. Select Application Settings option.
5. Select Clear Cache.
6. Select and press “Clear” button.

The TV will restart after that.

Tags

• Hisense
• Vidaa
• USB
• Video
• 43A6BG